Returns & Exchanges
Check our our Returns and Exchanges policies
What’s your return policy?
Christmas Returns Policy. From the 7th December, any order placed until the 25th December will be eligible for an extended 30-day return. Any order placed after 25th December will be subject to our normal 14 day return policy. If you need to discuss
How do I make a return?
Please go to our returns portal here. Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging with swing tags attached. For all orders, the portal will remain active for 14 days after your
When can I expect my refund?
The shipping and processing of returns can take up to 14 days. You can expect the refund within 7 days after we have received and processed your return. Any refunds will be issued to the original payment method you used to place your order. Please ke
Who is responsible for returns costs?
Returns costs are the buyer’s responsibility, and are to be paid for by the buyer.
Christmas returns
From the 7th December, any order placed until the 25th December will be eligible for an extended 30-day return. Any order placed after 25th December will be subject to our normal 14 day return policy. If you need to discuss your return further please