We offer free shipping on all orders above £200 / $300.

<p><strong>UK Orders</strong></p><table style="width: 92%; margin-right: calc(8%);" class="fr-table-selection-hover"><tbody><tr><td style="width: 43.5535%;"><strong>Service</strong></td><td style="width: 22.0584%;"><strong>Carrier</strong></td><td style="width: 34.2309%;"><strong>Cost</strong></td></tr><tr><td style="width: 43.5535%;">Tracked 48h</td><td style="width: 22.0584%;">Royal Mail</td><td style="width: 34.2309%;">&#xA3;4 on orders under &#xA3;200</td></tr><tr><td style="width: 43.5535%;">Tracked 48h</td><td style="width: 22.0584%;">Royal Mail</td><td style="width: 34.2309%;">Free on orders over &#xA3;200</td></tr><tr><td style="width: 43.5535%;">Tracked and Signed 24h</td><td style="width: 22.0584%;">Royal Mail</td><td style="width: 34.2309%;">&#xA3;5</td></tr><tr><td style="width: 43.5535%;">Next day delivery (order before 3pm)</td><td style="width: 22.0584%;">DPD</td><td style="width: 34.2309%;">&#xA3;7</td></tr></tbody></table><p><span style=" text-decoration: none;" id="isPasted">Please note that orders placed before 3pm will be dispatched the same day. Orders placed after 3pm will be dispatched on the next working day.</span></p><p id="isPasted"><strong>International Orders</strong></p><table style="width: 100%;"><tbody><tr><td style="width: 33.3333%;"><strong>Location</strong></td><td style="width: 33.3333%;"><strong>Standard Shipping Time</strong></td><td style="width: 33.3333%;"><strong>Duty &amp; Sales Tax</strong></td></tr><tr><td style="width: 33.3333%;">Australia &amp; New Zealand</td><td style="width: 33.3333%;">4 - 10 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included<br></td></tr><tr><td style="width: 33.3333%;">Canada</td><td style="width: 33.3333%;">4 - 9 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included<br></td></tr><tr><td style="width: 33.3333%;">USA</td><td style="width: 33.3333%;">3 - 9 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included<br></td></tr><tr><td style="width: 33.3333%;">EU<br></td><td style="width: 33.3333%;">4 - 8 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included<br></td></tr><tr><td style="width: 33.3333%;">ROW</td><td style="width: 33.3333%;">7 - 10 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included<br></td></tr></tbody></table><p>For location specific shipping times please contact <a href="mailto:customerservice@picante.shop">customerservice@picante.shop</a>&#xA0;</p><p>We offer free shipping on all orders over &#xA3;200 and $300.</p><p>All international orders ship DDP (delivered duty paid), meaning duties and taxes are included at checkout.&#xA0;</p><p><br></p><p><br></p><p><br></p>

Shipping options & fees

Orders shipped internationally from the UK are sent on a DDP (delivered duty paid) basis.

<h3 id="international-shipping"><span style="font-size: 16px;">International shipping</span></h3><table style="width: 100%;" id="isPasted"><tbody><tr><td style="width: 33.3333%;"><strong>Location</strong></td><td style="width: 33.3333%;"><strong>Standard Shipping Time</strong></td><td style="width: 33.3333%;"><strong>Duty &amp; Sales Tax</strong></td></tr><tr><td style="width: 33.3333%;">Australia &amp; New Zealand</td><td style="width: 33.3333%;">4 - 10 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included</td></tr><tr><td style="width: 33.3333%;">Canada</td><td style="width: 33.3333%;">4 - 9 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included</td></tr><tr><td style="width: 33.3333%;">USA</td><td style="width: 33.3333%;">3 - 5 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included</td></tr><tr><td style="width: 33.3333%;">EU</td><td style="width: 33.3333%;">4 - 8 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included</td></tr><tr><td style="width: 33.3333%;">ROW</td><td style="width: 33.3333%;">7 - 10 days&#xA0;</td><td style="width: 33.3333%;">All taxes and duties included</td></tr></tbody></table><p>During busier periods international shipments can take up to <strong>15 days&#xA0;</strong>to arrive.</p><p>If you have been waiting for more than <strong>15 days</strong> to receive your order, please get in touch with our team to investigate the issue.</p><p><span style="font-size: 16px;"><strong>Customs and duties</strong></span></p><p><span style="font-size: 16px;">Orders shipped internationally from UK are sent on a DDP (delivered duty paid) basis.&#xA0;</span></p><div data-mce-style="padding-left: 30px;"><span style="font-size: 16px;"><strong>International returns and refunds</strong></span></div><div data-mce-style="padding-left: 30px;"><span style="font-size: 16px;"><br></span></div><div data-mce-style="padding-left: 30px;"><p data-mce-style="padding-left: 30px;">Returns costs are the buyer&apos;s responsibility, and are to be paid by the buyer.&#xA0;</p></div><p><span style="font-size: 16px;">For additional questions about our shipping policy, please contact us at customerservice@picante.shop.</span></p>

International Shipping

Once your order has been placed and processed, you will receive a confirmation email with all your order details.

<p>Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.</p><p><strong>Click on the tracking number link or enter the tracking number into our tracking page.</strong></p><p>Tracking information may not be immediately available after your order is placed. It can take up to <strong>12 hours</strong> for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.</p>

Order tracking

Orders placed before 3pm on business days are shipped the same day. Orders placed after 3pm or on weekends will be shipped the next business day.

<p>Orders placed before 3pm on business days are shipped the same day. Orders placed after 3pm or on weekends will be shipped the next business day. You&#x2019;ll receive an email confirmation once your order has been dispatched.</p>

When will my order be shipped

Contact us at: customerservice@picante.shop

PICANTE

Check out more details about our shipping and delivery procedures.

Shipping & Delivery

What’s your return policy?

How do I make a return?